# Support

## 🆘 Getting Help

Need assistance with InfinityUI? We're here to help!

### 📖 Documentation First

Before asking for help, please follow these steps:

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### Check this documentation

✅ Check this documentation
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### Read the FAQ

✅ Read the [FAQ](https://infinityui.docs.hibry.net/faq)
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### Review the API Reference

✅ Review the [API Reference](https://infinityui.docs.hibry.net/api-reference)
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### 💬 Discord Server

Join our Discord community for:

* 💡 Quick help and support
* 🎯 Code examples and tips
* 📢 Update announcements
* 🤝 Community discussions
* ⭐ Showcase your creations

[**Join Discord**](https://discord.gg/ZxHZrGvMmy)

### 🐛 Reporting Bugs

Found a bug? Help us fix it!

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### Description

📝 Clear description of the issue
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### Steps to Reproduce

🔄 How to recreate the bug
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### Visuals

📸 Screenshots/Videos (if applicable)
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### Code

📋 Relevant code snippets
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### Environment

🖥️ Environment details:

* FiveM version
* Resource version
* Framework (ESX/QBCore/etc)
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### Error Messages

❌ Console errors (F8)
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Where to report:

* Discord: `#🐛︱bug-reports` channel (must be a Customer member)
* Or create a support ticket

### 💡 Feature Requests

Have an idea for InfinityUI?

Share it in our Discord `#💡︱suggestions` channel!

Include:

* What feature you want
* Why it would be useful
* How it should work
* Examples from other resources (if any)

## 📚 Additional Resources

### Video Tutorials

* Coming soon...

### Official Links

* [FiveM Keymaster](https://keymaster.fivem.net/)
* [ox\_lib Documentation](https://overextended.dev/ox_lib)

## 🌟 Showcase Your Work

Created something cool with InfinityUI?

Share it with the community:

* Post in Discord `#📸︱showcases`
* Tag us on social media
* Write a tutorial for others

We love seeing what you create!

## 📧 Direct Support

For purchase-related or licensing issues:

* Discord: Create a ticket in `#📁︱support`
* Email: *<idaamo@hibry.net>*

## 🤝 Community Guidelines

Please be:

* ✅ Respectful and friendly
* ✅ Patient with support staff
* ✅ Clear and detailed in questions
* ❌ No spamming or harassment
* ❌ No piracy discussions

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**Support Hours**: We aim to reply to most tickets on Discord. Please be patient!
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***

<details>

<summary>FAQ</summary>

See the [FAQ](https://infinityui.docs.hibry.net/faq) for common questions and answers.

</details>

***

**Thank you for being part of the SkShop community!** 🎉
